Cancellation policy

Paying the ride fee:

The fee can be paid by online transfer only. If you want to pay by credit card or any other card, kindly get in touch with us for a discussion and we can definitely find a way out.

When your transfer is done, please e-mail us a confirmation mail with your transfer details, so that we can follow up your reservation efficiently.

Payment schedule

Payment can be done in 3 easy instalments.

  • 50% of the ride cost for booking.
  • Remaining 25% in the second instalment
  • Last 25% amount to be paid a month before the ride starts
    If for any reason you fail the pay the full amount before a month of start date, Tourbugs has a right to release the booking and offer the spot to someone else.

Cancellation Policy

In the event of cancellation of this ride /services due to any avoidable / unavoidable reason/s Tourbugs must be notified of the same in writing at explore@tourbugs.in

In the event of cancellation due to any reason a fee will be charged by Tourbugs.

Refund Terms:

  • Booking amount INR 8000 is non-refundable and non-adjustable. (This fee will be charged by Tourbugs irrespective of when you cancel the ride)
  • If you cancel within a week after the booking- 80% refund (the charges for outward remittance to be paid by the customer)
  • 46-60 days prior to the ride – 40% of the package cost will be refunded
  • 45 days prior to the ride date 20% of the package cost will be refunded
  • 30 days prior to the ride date or no show- No refund
    Please note: If you have not paid the full amount of the ride and you cancel for some reason a month before ride, you are liable to pay the full amount as discussed while booking the ride.

Refund Policy:

  • All refund amounts will be processed within 2-3 weeks. This only counts the working business days and not holidays.
  • International payment refunds will take time depending on the amount, country etc. The outward remittance charges will have to be paid by the customer and not Tourbugs.
  • All applicable refunds are done in bank accounts only. No cash refunds.
Please feel free to get back to us in case you have questions/queries regarding the payment terms.